Refund policy

 

Unfortunately, Gastelum Jess Beauty does not accept returns, exchanges, or refunds on cosmetics and accessories unless damaged or defective. If your product is damaged or spilled, you must provide pictures and/or videos for proof. Please email us at gastelumjessbeauty@gmail.com

• All sales are final. Please email us at gastelumjessbeauty@gmail.com if you need assistance or have any questions about our policy.
• We are not responsible for ANY lost packages unless the tracking says that the package has been lost and not delivered.